职位描述
设施运营
• 监督日常运营、管理预算和设定绩效目标。
• 规划、评估和优化运营以提高效率和成本效益。
• 确保产品和服务符合法规和质量标准。
• 确保遵守公司标准和程序。
• 确保每个空间的运营效率。
• 管理空间事件。
• 确保所有空间都符合安全和清洁标准。
• 执行半年度审计和设施检查表，向部门办公室提交调查结果并确保跟进任何必要的行动。
• 与财务部门联络以获得支持并跟进账户差异。
• 密切跟踪所有交易活动、准备佣金预测并批准采购。
• 监控每个空间的损益报告。
• 实现业务目标和收入目标。
市场营销与销售
• 制定和实施业务、营销和广告计划。
• 创建新的销售渠道并与物业顾问网络密切合作。
• 跟进并完成与潜在客户的交易，并制定销售建议和宣传。
• 了解客户的要求并提出最佳可行方案。
• 确保每个空间的营销努力保持一致。
• 协调销售谈判、会员协议、监控协议到期、跟踪租赁谈判和租赁修订。 确保社区员工在相关规定的时限内协商续租。
要求：
• 良好的沟通技巧
• 高度的客户服务意识
• 认真热情的工作态度
• 精通Microsoft office
• 具有图片、视频编辑和photoshop的基础或中级知识者优先
Job Description
Facilities Operation
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Ensuring operational efficiency in each space.
• Managing spaces events.
• Ensuring that all spaces meet safety and cleanliness standards.
• Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.
• Liaise with the Finance department for support and follow up on account discrepancies.
• Closely tracks all transaction activity, prepare commission forecasts, and approve purchases.
• Monitoring each space's P&L reports.
• Achieving business goals and revenue targets.
Marketing and Sales
• Developing and implementing business, marketing, and advertising plans.
• Creating new sales channels and working closely with network of property consultants.
• Follow up and close deals with prospective clients and creating sales proposals and pitch.
• Understanding the client's requirements and proposing the best available options.
• Ensuring that marketing efforts are consistent across each space.
• Coordinate the negotiation of sales, Membership agreement, monitors agreement expiration, tracks negotiation of leases and lease amendments. Ensures Community associates negotiate lease renewals within prescribed timeline where relevant.
Requirements:
• Good communication skills
• High awareness for customer service
• Serious and enthusiastic working attitude
• Proficient in Microsoft office
• Preferably have basic or intermediate knowledge in picture, video editing and photoshop